ATTENTION ALL DNAevolution & Sync Customers:
We have discovered an issue with the SSL Certificates on all DNAevolution & Sync systems. The existing certificates on all systems have expired.
We have identified a fix and are actively testing/documenting it for distribution to our customers.
UPDATE: We have tested and verified a fix and will be sending out links today (July 18) for downloading a patch for your system.
UPDATE2: We will begin rolling out a fix within the next few hours. There will be separate updates for Mac and Linux systems for both Controller/Archive Manager components rolled into a single patch. Instructions will be included with the download and posted as a separate article in the Hot Topics section of our support site.
UPDATE3: We will be posting instructions and download links within the hour for Linux Controllers, Archive Managers and Mac VM systems, with Mac Archive Manager ONLY coming shortly after.
UPDATE4: Attached are the instructions for downloading and installing the fix for Linux Controllers, Linux Archive Managers and Mac VM systems. Mac Archive Manager ONLY to follow
FINAL UPDATE: Attached are the instructions for downloading and installing the fix for Mac Archive Managers ONLY